Terms and Conditions
Welcome to Morkie Mayhem! By accessing or using our website, products, or services, you agree to the following terms and conditions. Please read them carefully.
1. Use of Website
This website and its content are intended for informational, entertainment, and commercial use related to our brand. By using our site, you agree not to engage in any unlawful behavior, harassment, hate speech, bullying, spamming, or promotional activity without our consent.
2. Intellectual Property
All content on Morkie Mayhem, including text, images, recipes, logos, designs, and graphics, is owned by or licensed to us and protected by copyright laws. You may not reproduce, adapt, distribute, or commercially exploit any part of our content without written permission.
3. Product Availability and Orders
We reserve the right to cancel or refuse any order for any reason, including errors in pricing, availability, or payment issues. Prices are subject to change at any time without notice. If your order is canceled, you will be notified and refunded promptly.
4. Returns and Refunds
Returns and exchanges may be subject to specific conditions depending on the product. Please refer to our Returns Policy or contact us directly for questions about your order. We aim to keep all pets and their humans happy!
5. Website Availability and Accuracy
We strive to ensure the information on our site is up-to-date and accurate, but we do not guarantee it. We are not liable for any errors, omissions, or downtime that may affect your access or use of the website.
6. User Accounts
If you create an account on our site (now or in the future), we reserve the right to disable, delete, or suspend accounts that violate our terms or exhibit suspicious or abusive activity.
7. Health and Recipe Disclaimer
All recipes and product suggestions are provided for general informational purposes. Always consult your veterinarian before introducing new foods or treats to your pet’s diet. We are not responsible for any adverse reactions resulting from use of our content or products.
8. Changes to Terms
We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting to the website. Your continued use of the site after changes means you accept those changes.
9. Contact
For questions or concerns about these Terms, please contact us at: mary@morkiemayhem.com.
At Morkie Mayhem, each product is custom-made upon order, reflecting our commitment to personalized quality. Due to this bespoke nature, we do not accept returns or exchanges for reasons such as incorrect sizing, color preferences, or change of mind.
However, your satisfaction is paramount. If your order arrives damaged or with a manufacturing defect, we offer a complimentary replacement or full refund. To initiate this process, please contact us within 30 days of delivery, providing clear photographs of the issue. There's no need to return the defective item.
Please note:
For any concerns or to report an issue, please reach out to us at mary@morkiemayhem.com.
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